Effective Date: January 9, 2026

At Caliplates Europe Shop ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit caliplateseu.com or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when you:

  • Create an account

  • Place an order

  • Contact our customer support team

  • Subscribe to our newsletter

  • Submit a contact form

  • Participate in promotions or surveys

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through third-party payment providers)

  • Order history

  • Communications with our support team

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of access

  • Referring website

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and manage orders

  • Provide customer support

  • Respond to inquiries

  • Improve our website and services

  • Personalize your shopping experience

  • Send order confirmations and shipping updates

  • Send promotional emails if you have opted in

  • Detect fraud and maintain website security

  • Comply with applicable legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Payment Information

Payments are processed through secure third-party payment providers. We do not store your complete payment card information on our servers. Payment providers process your information according to their own privacy policies and security standards.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

  • Payment service providers

  • Shipping and delivery partners

  • Website hosting and technical service providers

  • Analytics providers

  • Legal authorities when required by applicable law

These third parties are expected to protect your information and use it only for the services they provide.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Marketing Communications

If you subscribe to our newsletter or promotional emails, you may receive updates about new products, special offers, and promotions.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Your Rights

Depending on the laws applicable to your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Request a copy of your personal data where applicable

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided on our Contact Us page.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is intended only for individuals who are of legal age to purchase products offered on our website in their jurisdiction. We do not knowingly collect personal information from minors. If we become aware that personal information has been collected from someone who is not legally eligible to use our services, we will take reasonable steps to remove that information.

International Data Transfers

If you access our website from outside the country where our servers or service providers are located, your information may be transferred to and processed in other jurisdictions. We take reasonable steps to protect personal information during such transfers in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the Contact Us page on caliplateseu.com. Our team will be happy to assist you.